Get fair claims payments and award-winning claims customer service

ELECTRIC INSURANCE

Claims Service

We help you repair, rebuild, or replace.

Claims Service

We help you repair, rebuild, or replace.

Claims adjuster inspecting damaged car

Auto Claims

We pride ourselves on taking really good care of our customers who have just had an accident, or had some other problem that requires filing a claim. But we recognize that part of feeling in control is knowing what to expect — and in what order. So here is an explanation of the steps to filing a claim and getting your car, truck or SUV back on the road in style.

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Claims adjuster explaining damage to homeowner

Home Claims

We pride ourselves on taking really good care of our customers who have just had some kind of problem that requires filing a claim. But we recognize that part of feeling in control is knowing what to expect — and in what order. So here is an explanation of the steps to filing a claim and getting your home back together and feeling welcoming again.

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The Signature Claims Service Guarantee ensures you are treated with respect and courtesy when you make a claim for damage to your vehicle.

Signature Claims Service Guarantee™

If you make a claim for damage to your vehicle and don’t feel we met our promise of exceptional service, we’ll send you $100.1 No quarrels, no quibbles, no hassle.

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1. Payments made under the Signature Service Claims Guarantee apply to a single loss covered under Collision or Comprehensive (Part D of the auto policy in all states other than MA, where it applies to Parts 7, 8, 9 and 10 of the policy) and apply no more than once per policy period. Compensation issued under the guarantee will not be considered part of any loss or settlement under the policy, nor an admission of any liability or wrongdoing on our part.
Product, service, program, credit, and discount availability and limits vary by state. The information provided on this site is provided for informational purposes only and is not a full explanation of products, services or coverage. For more information, please contact Electric Insurance Company at 800.342.5342. If there are discrepancies between the information on this site and the policy, the terms in the policy apply.