You asked — we acted!

Our technology team has been concentrating on developing service enhancements that customers let us know they’d like to have. From faster claim payments and one-time payment links to improved registration with an e-Signature option for important documents and a simpler login process for the MyAccount Policy Management Center, we’ve implemented new features that provide a better customer experience with Electric Insurance.

Digital disbursement of claim payments & refunds

Want faster claim payments? How about if you make a change to your policy that results in a refund? 

We’ve got you covered. You’ll receive instant payment if you elect to get paid via PayPal, Venmo, or a “push to debit” option that transfers funds to your bank account through your debit card; payment to a bank account clears in one to two business days. If you’re not one of PayPal’s estimated 403 million active users, you can sign up for an account today. You can also join the ranks of Venmo’s 76 million active accounts by signing up through its mobile app.

One-time payment link on every page of ElectricInsurance.com

Our website now features a convenient one-click payment option that you can use to quickly make a payment without having to log in to the MyAccount Policy Management Center.

e-Signature for important documents

Say goodbye to signing policy documents that require old-fashioned “pen and paper” processes. Electric Insurance now offers customers the option to sign important documents electronically, allowing paperwork to be completed in less than two days (using a process that includes the USPS takes about 20 days). So far, about 90% of our customers have used this e-Signature service.

MyAccount Policy Management Center

Our new online policy hub has streamlined the login process, with only one entry field required on the first screen. We’ve also added new username or password assistance request features and easier-to-find password field and unlock request features.

Call or use Chat to Contact a Risk Coach

Use the Chat feature on this page, or call us for a no-cost, no-obligation-to-buy coverage needs assessment. They’re glad to help you navigate the complex world of homeowners insurance coverage. Call us at 800.342.5342, Monday through Friday, from 8:00 a.m. to 8:00 p.m. ET.

Product, service, program, credit, and discount availability and limits vary by state. The information provided on this site is provided for informational purposes only and is not a full explanation of products, services or coverage. Coverage limits apply to covered causes of loss. Policy provisions, exclusions, conditions, and terms apply. For more information, please contact Electric Insurance Company at 800.342.5342. If there are discrepancies between the information on this site and the policy, the terms in the policy apply.

Electric Insurance Company Risk Coach™ professionals help you assess your current coverages and exposure to risk based on the information you provide during your discussion. The services provided are for informational purposes only and do not create a professional or fiduciary relationship. Incomplete information or a change in your circumstances after your meeting may affect coverage requirements or recommendations.