Roadside Assistance Service Claims

Our Roadside Assistance Services are included with Towing and Labor coverage. They are for situations where you require roadside assistance for a reason other than an accident or a loss under Comprehensive Coverage. Some examples of applicable losses are:

  • Mechanical breakdown
  • Flat tire changes using your spare
  • Jumpstarting a dead battery
  • Vehicle lockout

If you require assistance as the result of an accident, towing services would be covered by Collision Coverage, if your policy includes this coverage. In order to use Towing coverage, please call us at 800.227.2757 and follow the menu prompts to speak with a representative who will assist in setting up your claim and dispatching someone to assist you.

If you have already used roadside assistance services and are seeking reimbursement under your selected policy coverage, please call us 800.227.2757 and follow the menu prompts to speak with the claims department. Once the claim is  established, you can submit your invoice to us for review via email or text to the adjuster.

Emergency roadside assistance services are provided by Quest Towing Services, LLC; terms and conditions apply.
Product, service, program, credit, and discount availability and limits vary by state. The information provided on this site is provided for informational purposes only and is not a full explanation of products, services or coverage. For more information, please contact Electric Insurance Company at 800.342.5342. If there are discrepancies between the information on this site and the policy, the terms in the policy apply.