Skip to main content
Home page

Main navigation

  • FILE A CLAIM
  • ONE-TIME PAYMENT
  • Search
  • Side Menu
  • Secondary Menu

    Explore
    • COVERAGES
      • Back
      • Auto
      • Condo Units
      • Home
      • Renter
      • Umbrella
    • SERVICE
      • Back
      • FAQS
      • One-time Payment
    • CLAIMS
      • Back
      • About Us
      • Our Culture
      • Contact Us
    • Coverages
      • Auto
      • Condo Units
      • Home
      • Renter
      • Umbrella
    • Service
      • FAQS
      • One-time Payment
    • Claims
    • About
      • About Us
      • Our Culture
      • Contact Us

    800.342.5342

    • FILE A CLAIM
    • ONE-TIME PAYMENT

    800.342.5342

    Make a Payment

    You are now leaving Electricinsurance.com. To proceed, please read the following statement and click on “I Understand”.

    We are pleased to direct you to Paymentus Corporation's® convenient, online bill payment service on a specialized, highly secure website. Paymentus is a separate corporation that is authorized to process premium payments on behalf of Electric Insurance Company's customers. The Paymentus privacy policies and security standards can be viewed in its entirety on its website. Please note that the transactions and data maintained on the Paymentus website are the sole responsibility of Paymentus Corporation.

    I understand

    Title

    add Content here.

    Continue

    Towing & Labor with Emergency Roadside Assistance Services

     

    Did you know you may not have the coverage you need if you need a tow? The cost of depends on:

    • Type of vehicle that must be towed. Larger or heavier vehicles generally cost 20% - 25% more than a standard vehicle.
    • Time of day. Late-night and holiday tows may include extra fees of up to $150 or more.
    • Distance of the tow. You’d likely pay a base rate for a set number of miles. For longer tows that exceed that amount, you may be charged an additional $2 – $4 per mile.
    • Type of tow truck needed. The type of truck you need has a big impact on the cost of the tow. Remember, all-wheel drive setups, classic vehicles, sports cars, vans, etc., must be loaded on a flatbed rather than use the standard hook-and-chain or wheel-lift tow truck.

    Towing & Labor Coverage

    Adding Towing & Labor coverage to your policy for about $35 can save you $300 in towing costs. Other inexpensive coverage amounts are available, so if you have vehicles that would need different types of tow trucks, you can select a separate coverage limit. For example, $200 of coverage would generally only be $25 per policy period.

    Emergency Roadside Assistance Services Included

    Because accidents aren’t the only things that can derail your drives, we’ve added unlimited 24/7/365 emergency roadside assistance services to our Towing & Labor coverage — free of charge! Services include:

    • 24/7/365 country-wide roadside assistance from experienced service providers
    • Towing to a service provider when your vehicle has a mechanical breakdown
    • Lockout assistance that will put you back in the driver’s seat
    • Jump-starts for dead batteries, so you aren’t left stranded
    • Emergency fuel delivery of up to two gallons of fuel if you run out unexpectedly
    • Emergency fluid (e.g., oil or water) delivery that’s sufficient to get you to the nearest service station
    • Flat-tire changes using your spare to help you get on your way
    • Winching/ditch extractions to get you back on the road

    How it works

    As part of Towing & Labor coverage, Emergency Roadside Assistance Services are assigned to the vehicle, not the driver, so anyone using your covered vehicle with your permission can use the services without charge. Most assistance arrives in 90 minutes or less, but response times may vary by location and the type of service needed. There are no out-of-pocket expenses unless the towing charges exceed your coverage. Simply use the services and we’ll take care of the rest.

    Take the Risk Coach™ Approach

    A 2022 survey found that 96% of survey respondents misunderstood at least one important feature of their insurance coverage. More than half misunderstood several. We want better than that for our clients. When you work with our Risk Coaches, you’ll work with a licensed insurance professional who’ll help you get the right coverage at the best price.

    Call or use Chat to Contact a Risk Coach

    Use the chat feature on this page, or call us. Call us at 800.342.5342, Monday through Friday from 8:00 a.m. to 8:00 p.m. ET. for a no-cost, no-obligation-to-buy quote for either increasing your current Towing & Labor service limit or adding the coverage to your policy.

     

     

    Disclosures

    Illustration of average $675 savings on car insurance.

     

    Disclosures

    Product, service, program, credit, and discount availability and limits vary by state. The information provided on this site is provided for informational purposes only and is not a full explanation of products, services, or coverage. For more information, please contact Electric Insurance Company at 800.342.5342. If there are discrepancies between the information on this site and the policy, the terms in the policy apply. 

    Covered vehicles must have Comprehensive/Other than Collision coverage; emergency roadside assistance services are provided by Quest Towing Services, LLC; terms and conditions apply.

    1. Average countrywide car insurance savings as reported by Electric Insurance Company customers through July 31, 2023. Potential savings vary.

    call-now 800.342.5342
    Electric Insurance Logo

    Footer Menu Coverages

    • Coverages
    • Auto
    • Home
    • Umbrella
    • Flood

    Footer Menu Customer Services

    • Customer Service
    • FAQs

    Footer Menu About Us

    • About Us
    • Contact Us
    • Culture & Values
    • Privacy & Terms
    • Agency Login

     
    2023 Gold Stevie Award Icon
     
    Financial Strength RatingRating methodology is available
    on the AM Best Website

    Our Commitment to Accessibility

    Electric Insurance Company is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 888.545.4514. You may also mail us at Service@ElectricInsurance.com with "Disabled Access" in the subject line and provide the description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

    © Copyright 2025 Electric Insurance Company | 75 SAM Fonzo Drive | Beverly, MA 01915