File an Auto Claim

Who is reporting the claim?

I am insured with Electric Insurance Company.

I had an incident with an Electric Insurance Company customer.

I represent an insurance company.

Start Your Auto Claim

We are here to help you if you have to make claim under your auto policy. Use the links below to find out how the claim process works. You can start your claim online now by logging into MyAccount.

What should I do at the accident scene?

See what information you should gather.

How will you process my claim?

Get an overview of how your auto claim will be processed.

What can I do to help you process my auto damage claim quickly?

Follow these steps for the easiest and quickest way to have your vehicle damage reviewed.

Will you cover a rental vehicle if I need one?

Learn what’s covered if your vehicle is out of commission due to an accident.

What happens if I think my vehicle is totaled?

Learn what determines if a vehicle is considered a total loss and how we evaluate and settle total loss claims.

I’m injured, so what’s next?

Learn more about how medical bills, lost wages, etc., are processed when you or someone else is injured as a result of an auto accident.

Where can I find the answers to common FAQs?

Check out these time-saving responses to our customers’ most frequent questions.

Glossary of auto insurance claim terms

Here’s a quick guide to common insurance terms.

I had an incident with a customer of Electric Insurance Company.

Please use our MyAccount Claim Reporting System to report your claim online.

I represent an insurance company.

We are members of the Arbitration Forum’s ESubro Hub platform. Use this link to access the platform. If you must submit a demand, our company code is #00397.

If your company is not a member of ESubro Hub, contact us at 800.227.2757 or mail your demand to: Electric Insurance Company, 75 Sam Fonzo Drive, Beverly, MA 01915

Product, service, program, credit, and discount availability and limits vary by state. The information provided on this site is provided for informational purposes only and is not a full explanation of products, services or coverage. For more information, please contact Electric Insurance Company at 800.342.5342. If there are discrepancies between the information on this site and the policy, the terms in the policy apply.